Orientation & Prerequisites
I have signed up for an Amazon Prime Starter-Pack course.Can I change the course after the first class?
Yes, but they will only get the balance classes and will be required to purchase add-ons to complete the course.
I have submitted my prerequisite, when will I get the feedback for it?
You will receive the feedback within 72hrs of submitting the prerequisite Still can't find an answer? Click here to submit a ticket. (Use Student Name & Registered Email Id only)
What is an Orientation session and how do I attend it?
The Support team will send you an email to attend the Orientation session which will give you an overview of : What to expect in your upcoming classes How to use our online portal to learn effectively Important Academy policies to bear in mind You ...
I want to upgrade to 1 on 1 learning with my Instructor, how do i do it?
For upgrading to 1:1 learning there is a fee charge as there is only one student in the class. The fee will be based on the region from where the classes are availed. Please raise a ticket stating your preferred time slot for the 1:1 classes and we ...
Are all my classes recorded? Can I have access to those?
Yes, all the classes get recorded Students have the option to purchase the recordings of their class. This enables the student to recap what the Instructor had taught in a previous class Still can't find an answer? Click here to submit a ticket. (Use ...
For how long do I have access to my study materials?
You will have access to all the OM Book™ from your previous courses as long as you are a student of the academy. Please note, this includes OM Book™ from Instructor-Led courses only. Self-study courses are based on the duration of subscription If a ...
What is an OM Book™ ? Where do I find it?
At the beginning of each course, you will be given access to the Online Music Book or OM Book™, which is a digital text book that contains the entire learning material for the course you have enrolled for. OM Book™ is a wonderful tool. It has all the ...
How do I join my class?
We conduct the classes over Zoom. Please download the latest Zoom client before starting your class : https://zoom.us/download For Joining the class, we request you to please follow the steps below Login to www.shankarmahadevanacademy.com with your ...
How can I know which Instructor has been assigned to me?
Once we finalize an Instructor who is available to you at the time slot you have requested, we will let you know the same via e-mail. Still can't find an answer? Click here to submit a ticket. (Use Student Name & Registered Email Id only)
Can I resubmit my prerequisite?
The prerequisite needs to be reset for you to submit it again. You need to raise a ticket by stating the reason for resetting the assessment post which you will be allowed to submit again. Still can't find an answer? Click here to submit a ...
What is a “prerequisite” & how do I submit it?
Students are required to submit Prerequisites if they enrol for advanced courses i.e other than 101 course or Beginners Level for Children. Prerequisite is an assessment done by the Academy to validate if the student qualifies to take up the higher ...
I’ve forgotten my password, how do i reset it?
When you access the Login Page for SMA Website, you will see an option to Reset Password. A link to reset your password will be sent to your registered email ID. If you do not receive the email, check your spam/junk mail folder. If the problem still ...
I’ve signed up for an instructor-led course. How will my classes start?
If you have enrolled into an Instructor-Led course, the Support team will send you an email to attend the Orientation session which will give you an overview of What to expect in your upcoming classes How to use our online portal to learn ...
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Am i allowed to change the schedule of my classes during the course?
We request you to avoid changing the schedule of classes during the course. We block the slots of your Instructor for 12 weeks once you select the time slot Still can't find an answer? Click here to submit a ticket. (Use Student Name & Registered ...
I am unable to submit my assessments as the due date has expired. What should I do?
We request you to submit your assessments in a timely manner. However if you miss submission, please inform your Instructor to extend the assessment submission date during the class You can send an email to your teacher using the ‘Compose Message’ ...
How do i buy add on classes?
Add on classes can be bought by following the steps below: Please login to our website with your username and password Once logged in, please click on “Enrollments” tab on top You will see the number of add on classes suggested. Please Select the ...
I’m unable to submit a practice recoding
For submitting the practice recording, we have 2 options Upload Recorded File : formats supported are mp3,m4a,wav Maximum File Size 20 MB Use the recorder : Please ensure that you have enabled Microphone access for our website This can be checked in ...
Are these pre-recorded videos or live classes?
At Shankar Mahadevan Academy, we offer courses that are self-learning (self-study) courses as well those that have a live, online instructor (instructor-led) Courses such as Movie Songs, Lullabies, Rhymes to Swaras come with a self-learning option. ...