Orientation & Prerequisites
I have signed up for an Amazon Prime Starter-Pack course.Can I change the course after the first class?
Yes, but they will only get the balance classes and will be required to purchase add-ons to complete the course.
I have submitted my prerequisite, when will I get the feedback for it?
You will receive the feedback within 72hrs of submitting the prerequisite Still can't find an answer? Click here to submit a ticket. (Use Student Name & Registered Email Id only)
What is an Orientation session and how do I attend it?
The Support team will send you an email to attend the Orientation session which will give you an overview of : What to expect in your upcoming classes How to use our online portal to learn effectively Important Academy policies to bear in mind You ...
I want to upgrade to 1 on 1 learning with my Instructor, how do i do it?
For upgrading to 1:1 learning there is a fee charge as there is only one student in the class. The fee will be based on the region from where the classes are availed. Please raise a ticket stating your preferred time slot for the 1:1 classes and we ...
Are all my classes recorded? Can I have access to those?
Yes, all the classes get recorded Students have the option to purchase the recordings of their class. This enables the student to recap what the Instructor had taught in a previous class Still can't find an answer? Click here to submit a ticket. (Use ...
For how long do I have access to my study materials?
You will have access to all the OM Book™ from your previous courses as long as you are a student of the academy. Please note, this includes OM Book™ from Instructor-Led courses only. Self-study courses are based on the duration of subscription If a ...
What is an OM Book™ ? Where do I find it?
At the beginning of each course, you will be given access to the Online Music Book or OM Book™, which is a digital text book that contains the entire learning material for the course you have enrolled for. OM Book™ is a wonderful tool. It has all the ...
How do I join my class?
We conduct the classes over Zoom. Please download the latest Zoom client before starting your class : https://zoom.us/download For Joining the class, we request you to please follow the steps below Login to www.shankarmahadevanacademy.com with your ...
How can I know which Instructor has been assigned to me?
Once we finalize an Instructor who is available to you at the time slot you have requested, we will let you know the same via e-mail. Still can't find an answer? Click here to submit a ticket. (Use Student Name & Registered Email Id only)
Can I resubmit my prerequisite?
The prerequisite needs to be reset for you to submit it again. You need to raise a ticket by stating the reason for resetting the assessment post which you will be allowed to submit again. Still can't find an answer? Click here to submit a ...
What is a “prerequisite” & how do I submit it?
Students are required to submit Prerequisites if they enrol for advanced courses i.e other than 101 course or Beginners Level for Children. Prerequisite is an assessment done by the Academy to validate if the student qualifies to take up the higher ...
I’ve forgotten my password, how do i reset it?
When you access the Login Page for SMA Website, you will see an option to Reset Password. A link to reset your password will be sent to your registered email ID. If you do not receive the email, check your spam/junk mail folder. If the problem still ...
I’ve signed up for an instructor-led course. How will my classes start?
If you have enrolled into an Instructor-Led course, the Support team will send you an email to attend the Orientation session which will give you an overview of What to expect in your upcoming classes How to use our online portal to learn ...