HelpDesk | Knowledge Base


Welcome to SMA Self Help Portal

Click the category below to resolve your queries
‚ÄčIf you still can't find an answer, click on the link at the end of the article to raise a ticket. 
    • Popular Articles

    • Am i allowed to change the schedule of my classes during the course?

      We request you to avoid changing the schedule of classes during the course. We block the slots of your Instructor for 12 weeks once you select the time slot Still can't find an answer? Click here to submit a ticket. (Use Student Name & Registered ...
    • What happens if I miss a class?

      Academy has a facility of 2 make up classes which can be availed by the student. A make-up class will be offered by the Academy for the following reasons: The Instructor is unavailable for a class. Technical problems arising from the Academy’s (or ...
    • What happens if my Instructor cancels a class?

      For any classes to be cancelled by the Instructor, we will notify you in advance. For any class missed by the Instructor, the academy will provide a compensatory class to the student. Still can't find an answer? Click here to submit a ticket. (Use ...
    • I could not find my course - can I speak to a counsellor?

      Please feel free to contact our admissions counselors by leaving a message for us here. Our admissions counselors are available from 6 AM Indian Standard Time to 10 PM Indian Standard Time all days of the week. ​ Contact Us: Need more info. Click ...
    • I want to continue my next course with the same Instructor. How do I do it?

      If you wish to continue the next course with the same Instructor, you will need to reenrol into the next course before the 12th class of your current course is completed. You must also select the same day and time for your classes so that you can ...