HelpDesk | Knowledge Base


Welcome to SMA Self Help Portal

Click the category below to resolve your queries
‚ÄčIf you still can't find an answer, click on the link at the end of the article to raise a ticket. 
    • Popular Articles

    • How do i buy add on classes?

      Add on classes can be bought by following the steps below: Please login to our website with your username and password Once logged in, please click on “Enrollments” tab on top You will see the number of add on classes suggested. Please Select the ...
    • I want to continue my next course with the same Instructor. How do I do it?

      If you wish to continue the next course with the same Instructor, you will need to reenrol into the next course before the 12th class of your current course is completed. You must also select the same day and time for your classes so that you can ...
    • Am i allowed to change the schedule of my classes during the course?

      We request you to avoid changing the schedule of classes during the course. We block the slots of your Instructor for 12 weeks once you select the time slot Still can't find an answer? Click here to submit a ticket. (Use Student Name & Registered ...
    • I could not complete my course and I want to restart it, how do I do it?

      To finish your course you will need to check if you have completed the below: Attend all 12 classes - Incase you have attended less than 12 classes, you will be required to buy add on classes for the ones you have missed Purchase and attend the add ...
    • Are these pre-recorded videos or live classes?

      At Shankar Mahadevan Academy, we offer courses that are self-learning (self-study) courses as well those that have a live, online instructor (instructor-led) Courses such as Movie Songs, Lullabies, Rhymes to Swaras come with a self-learning option. ...